Yes, all padel products sold in our store are 100% original and are sourced from official distributors. Products are shipped in their sealed packaging and with a manufacturer's warranty.

Your skill level, the racket's weight, its shape (round, teardrop, diamond), and foam density are the most important criteria. Round rackets focused on control are recommended for beginners; power-oriented models are more suitable for intermediate and advanced players.

Although it varies depending on the frequency of use, padel balls generally maintain their performance for 3–5 matches. More frequent replacement is recommended for professional matches.

Orders placed before 14:00 on weekdays are shipped the same day, and orders placed after that time are shipped on the following business day.

Shipping is free on purchases over a certain amount. The free shipping threshold and current campaigns are indicated on the product pages.

Yes, you can return unused products with their tags still attached within 14 days. You can initiate your return request by contacting our customer service.

Yes, exchanges for size, model, or product can be made if they are in stock. The exchange process is the same as the return procedure.

For padel shoes, a true-to-size fit is generally recommended. If you do not know your foot size, our support team can assist you in finding the correct size.